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A child is 2-11 years old (unless otherwise specified)

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An infant is below 2 years old at the time of return

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Payment options will vary depending on itinerary

Explanation of Jetabroad's Fees & Airline Charges

Wherever possible, all fees, taxes and charges associated with the purchase of air travel are included in Jetabroad's airfare search process. Additional charges may be applied by Jetabroad and participating airlines for additional services. Jetabroad's booking fees and payment fees are non-refundable.

Ticket refund and cancellation

Jetabroad charges a service fee for refunds related to partial or complete cancellation of a flight booking or reservation

Many airfares are non-refundable once purchased. Partially flown tickets, are generally non-refundable.

In addition to Jetabroad's fee, if a ticket is partially or fully refundable, airlines may charge a cancellation penalty of between 0% and 90% of the fare value of each ticket. Each airline has a specific cancellation policy specific to each airfare.

Airline cancellation fees apply to each individual ticket issued.

Jetabroad Fees Per Person: (depending on your booking currency)
Currency AUD NZD GBP HKD SGD EUR USD
For the first airline ticket in the booking $200 $220 £120 $1215 $212 €133 $156
For each additional ticket in the booking $30 $33 £18 $185 $32 €20 $24

Name change

Names provided for ticketing purposes must exactly match names as they appear on each traveller's passport. Name change policy varies from airline to airline. Some airlines do not allow name changes at all – so please ensure the names provided in your reservation match your passport details.

The process of correcting the name provided in the booking (and therefore reflected on your ticket) is governed by the individual airline's policy and the multiple steps involved are then processed by Jetabroad.

Airline change fees apply to each individual ticket issued.

Jetabroad Fees Per Person: (depending on your booking currency)
Currency AUD NZD GBP HKD SGD EUR USD
For the first airline ticket in the booking $150 $165 £90 $910 $160 €100 $117
For each additional ticket in the booking $75 $83 £45 $455 $80 €50 $58

Ticket re-issue / Ticket re-validation / Itinerary change / Upgrade

Any change to a ticketed reservation requires Jetabroad to re-issue or re-validate the ticket. Changes may not be permitted.

Airline change fees apply to each individual ticket issued.

Jetabroad Fees Per Person: (depending on your booking currency)
Currency AUD NZD GBP HKD SGD EUR USD
For the first airline ticket in the booking $75 $83 £45 $455 $80 €50 $58
For each additional ticket in the booking $30 $33 £18 $182 $32 €20 $23

Request for additional invoice for reimbursement/tax purposes

International airfares do not incur GST/VAT. Your email confirmation serves as a proof of purchase and contains the total price charged for your booking. Should you require a special invoice (eg. on letterhead), the additional fee applies.

Jetabroad Fees:

AUD $10

All Jetabroad service, change fees and airline charges are subject to credit card and PayPal payment fees.

Jetabroad Payment Fees for Booking Changes, Additional Charges and Offline Bookings

  AUD NZD Other
MasterCard Debit & Prepaid
0.8% 2.1% 3.25%
MasterCard Credit
1.1% 2.1% 3.25%
Visa Debit & Prepaid
0.9% 2.0% 3.25%
Visa Credit
1.2% 2.0% 3.25%
Amex
3% 3% N/A
Diners
2.5% N/A N/A
Paypal
1.1% 2.1% N/A
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