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Jobs at Jetabroad

Jetabroad is an established On-line travel agent, with over ten years of providing international flight options to travellers around the world. We are pleased to offer the following position within our Customer Service Team based in Sydney.

Customer Support Team Member (15 Month Maternity Leave Contract)

At Jetabroad Sydney Head Office

Assist Jetabroad customers with their travel arrangements pre and post booking. This includes: making changes to customers existing booking's ranging from name corrections, cancellations, alternate route to baggage allowances; ticketing customers in both Sabre and Amadeus.

The successful applicant should have

  • A friendly, positive attitude.
  • Ability to interact with Customers and/or Airlines by phone, email and any other forms of communication.
  • Strong communication skills both verbal and written.
  • Ability and experience working within native Sabre and Amadeus, making bookings, changing bookings, and pricing bookings for multi-destinations and multi-airline.
  • Strong knowledge and experience in issuing tickets for multi-destinations and multi-airline.
  • Strong fares knowledge including fare construction and fare rules.
  • Ability and experience interacting with Airlines.
More Info Apply Now

Junior Customer Support Team Member

At Jetabroad Sydney Head Office

Assist Jetabroad customers with their travel arrangements pre and post booking. This includes: learning how to make changes to customers existing booking's ranging from name corrections, cancellations, alternate route to baggage allowances; learning ticketing procedures in both Sabre and Amadeus.

The successful applicant should have

  • A friendly, positive attitude.
  • Ability to interact with Customers and/or Airlines by phone, email and any other forms of communication.
  • Strong communication skills both verbal and written.
  • Ability to learn computer programs related to both the travel industry and Jetabroad.
  • A desire to empathise and assist customers with their travel needs.
  • A team player, willingness to work with the team.
More Info Apply Now
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